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Unified Communications Expertise

Consulting on state-of-the-art Unified Communications (UC) solutions for voice, video, messaging, contact centers, and collaboration technologies. 

COMgroup consultants are experts in all facets of voice and data communications and our core services incorporate multiple technology disciplines including Unified Communications (UC) solutions for voice, video, messaging, and collaboration technologies.  Our practice also includes multimedia contact centers and all aspects of VoIP and SIP readiness.

Ongoing training and participation in industry and vendor programs allows us to provide our clients with technical evaluations of most telecommunications products on the market today.  Whether your company is evaluating options for your existing telecom environment or seeking to add new capabilities, COMgroup's consultants can provide comprehensive analysis and recommendations to help you move forward.

We are experts in guiding our clients with:

  • Strategic planning, budgeting, and business case studies

  • Needs analysis, call flow analysis, and workflow analysis

  • Creative and logical solution designs

telecommunications seattle

"COMgroup rearchitected our telecommunications system and left us in great shape for the rest of the decade."

— James Madeupguy, CTO, ABC Inc | Redmond, WA —

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Telecommuncation Infrastructure Design from the Ground Up: A New Research-Driven Approach, by J. R. Simmons

by JR Simmons, founder, COMgroup

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